IMMERSIVE VICTORIAN CHRISTMAS

1. DATES, TICKETS & PRICINGWhen does A Doll’s House run, and how do I secure tickets? Limited December Run: Experience this immersive Victorian Christmas on select dates throughout December. Timed-entry tickets are limited, so we recommend reserving your preferred date and time early. See Eventbrite calendar for exact availability per date.How much are tickets, and must I buy them in advance?Ticket Price: $125 per person. A Family of Four ticket is available at a discounted rate, offering 5% off the regular ticket price.Advance Booking Recommended: Advance timed tickets are strongly recommended. With limited capacity for each time slot, tickets may not be available at the door. Reserve your preferred date and entry time early.What is the minimum age to attend? Guests must be13 years or older with parental discretion.Is there a drink minimum? Yes. A one-drink minimum per guest applies.Are private buyouts available? Yes. Private buyouts may be available for groups and special events. Please contact us for availability and details.What is the refund and weather policy?Final Sales: All ticket sales are final. There are strictly no refunds, exchanges, or returns for this seasonal experience.Rain or Shine: The event runs rain or shine.Late Arrivals: Please arrive on time as noted on your ticket. Latecomers may not be admitted once a journey has departed, and no refunds will be issued for missed arrivals.2. ARRIVAL, CHECK-IN & LOCATIONWhere do I check in when I arrive?Location: Check-in is located on the right side of the house. When facing the front of the mansion, look for the greeter stationed along the side walkway.Process: Ticket verification and initial check-in happen upon arrival along the side walkway before entering the mansion.What time should I arrive? A Arrival Window: Doors open 30 minutes before your scheduled ticket time to check in, drop your coats, and enjoy the Lounge.Where is the venue located, and how do I get there?Address: The Haas-Lilienthal House, 2007 Franklin Street (at Jackson Street), San Francisco, CA.Parking Notice: There is strictly no on-site parking. Please see parking options. Transit Options: Public transit via San Francisco MUNI (the 49 Van Ness/Mission rapid bus stop at Van Ness and Jackson is just one block away, and the 19 Polk bus stops nearby) or ride shares directly to 2007 Franklin Street are strongly recommended.3. RULES, BAGS & ACCESSIBILITYWill there be food, drinks, or holiday items available for purchase? Yes. Drinks and select holiday items will be available for purchaseduring the experience.Can I bring a bag inside? No bags or unnecessary belongings are permitted in this historic mansion. All bags will be self checked on arrival.Is the mansion ADA accessible? Yes. Haas-Lilienthal House is ADA accessible.If you have specific accessibility needs, please let us know in advance by emailing velocitysf@gregangelo.comIs seating available during the performance? Yes. Seating is available in rooms throughout the home for guests who need to sit during scenes.What is the dress code?Festive attire is encouraged! Come dressed for an immersive Victorian Christmas experience.